Financial and pro forma analysis

Key perfromance indicators (KPIs) incorporated into readily accessible dashboards. Established account work flow to continuously monitor claim adjudication and financial performance for infusion services

Site development/lease hold improvements

Infusion center space planning, build-out and implementation

Managed Care Credentialing and Contracting

Provider credentialing, contract fee schedule negotiation and payor relations

Patient onboarding

Timely insurance benefit verification, authorization and start of care. Simple patient scheduling of infusion services and comprehensive patient education

Flexible site of care

Providing in-office and free-standing ambulatory infusion center treatments and coordinating home infusion services

Purchasing and inventory management

Distributor selection, medication procurement and ongoing inventory management support

Clinical management

Meeting state and federal regulatory standards for nursing and pharmacy, as applicable

Revenue cycle management (RCM)

Established RCM work flows and performance metrics and verification of timely and accurate payment

Information Technology Management

Evaluation of information technology resources and solutions for hosting, cloud access and virtual CIO oversight (vCIO)

Risk Management

Patient safety and government compliance

Quality Standardization

Established standards of practice and clinical audits provide quality standards and continuous quality management

Business Development

Business and marketing plan development for outreach to payors, other physicians and additional referral resources. Community involvement, advertising plans and public relations efforts

Clinical Research

Connecting providers with pharmaceutical manufacturers and contract research organizations for clinical trials and research studies

Human Resources

Recruitment, hiring and training of qualified and experienced infusion therapy staff. Staff development including continuing education

Patient experience enhancement

Providing the best possible experience through timely, coordinated, high-quality patient care, health assessments and communication.